GENERAL TERMS AND CONDITIONS
The primary guest must be at least 18 years of age to be able to check-in the hotel.
It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person below and above the age of 18 staying at the hotel. The identification proofs accepted are Adhar Card,Driving License, Voter ID Card, and Passport. Without valid ID the guest will not be allowed to check-in.
PAN cards are not accepted as a valid ID card.
Stay of 1 child up to 5 years of age is complementary without the use of extra mattress. Breakfast charges may be applicable for the child.
Requirement of an extra mattress will be treated as a third occupancy.
Pets are not allowed in the hotel premises.
Should any action by a guest be deemed inappropriate by the hotel, or if any inappropriate behaviour is brought to the attention of the hotel, the hotel reserves the right, after the allegations have been investigated, to take action against the guest.
Any requirement for room services, guests are kindly requested to press the bell switch in their respective rooms present in the switch board.
The items in the MENU CARD provided in the restaurant or rooms is subjected to availability of the raw materials(Please note that the property is situated in the deep forest area due to which availability of the raw materials can be an issue).
In case of power cut the backup generator will be available for 6 hours and utmost 11:00 PM,beond that backup generator will not be available.
BOOKING EXTENSION POLICY
Extension of stay would be provided on current room rates, subject to availability.
Current room rates can be different from the rates at which the rooms were booked.
TAXES AND OTHER CHARGES ON ROOM TARIFFS
Upto 20% discount on spot bookings and special references.
The Room tariffs declared are excluding of all goverment taxes.The tax structure is applicable as per the goverment policies.
The rooms are as per double and four occupancies.Extra occupancies are chargable.
CANCELLATION || REFUND || SHIPPING POLICY
Booking Amouunt is NON-Refundable(Booking amount can be adjusted with future booking in any of our properties.)
If Refund is approved then it will take 7 working days to credit the amount to the customer's bank account.
Pricing is as per tarrif in the website.
If shipping is required then it will be done with in 15 working days after conformations.
EARLY CHECK-IN AND LATE CHECK-OUT
Early Check-in (subject to availability) -
Our standard check-in time is 02:00 PM. Early check-in is subject to availability and cannot be confirmed in advance.
Extra charges will apply as per the below policy:
Check-in Time Early Check-in Charges
Before 2:00 PM 100% charges for one day payable as per room rates of the previous day
The above does not include charges for breakfast.
Late Check-out (subject to availability) -
Our standard check-out time is 12:00 PM. Late check-out is subject to availability and cannot be confirmed in advance. Extra charges will apply as per the below policy:
Check-out Time Late Check-out Charges
After 12:30 PM 100% charges payable as per room rates of the next day